How to adjust plastic windows? We study window fittings. Maintenance

Attention! A service book is issued free of charge with each order from the Kaleva sales office. A service book is a document required to be issued upon concluding an agreement with a client. It is a user manual for the operation of Kaleva products, and also serves as the main document for marking the completion of paid annual maintenance to extend the warranty period for product maintenance to 10 years.

The book must be filled out by the sales office manager. Upon completion of the installation and finishing work, the foreman of the installation and finishing team must indicate the acceptance date of the work performed and the contract number. When carrying out maintenance work, the mark is also mandatory.

Please note that an unfilled service book is invalid.

Current price list for maintenance work:

Definitions

Maintenance(THAT):

Maintenance of Kaleva products means regular inspections, checks, adjustments, lubrication of fittings and rubber seals on a paid basis.

Maintenance must be performed by a Kaleva Service Center in the region where the product was purchased.

Service center Kaleva:

A specialized division of the seller that provides warranty and post-warranty service for Kaleva products.

Ventilation of the room

Kaleva products meet the most high standards quality. They provide reliable thermal insulation and energy saving.

When moist vapor accumulates in a room, it condenses on the surface of the glass inside the room. In such cases, the room should be ventilated. The duration and frequency of ventilation depends on your personal preferences, as well as the time of year, weather conditions and the number of people in the room.

You can open the window for ventilation in a rotary or inclined manner, however, the hardware manufacturer recommends an inclined state for ventilation to remove loads from the hinge group.

To bring the sash into a rotating position, you need to turn the handle 90 degrees so that it takes a strictly horizontal position, and only then pull it towards you.

To bring the sash into an inclined state, you need to rotate the handle 180 degrees so that it takes a strictly vertical position, and only then pull it towards you.

Restoring the functioning of the sash

If, as a result of incorrect opening, the sash becomes warped and hangs on the bottom hinge, do not be alarmed. This is not a breakdown!

To restore normal operation of the window, perform the following operations (you may need the help of a second person):

Without closing the window, press the folded edge of the sash so that its upper corner (a) fits the hinge (see figure b) and hold it in this position (this may require the help of another person);
While holding the sash in this position, with one hand, bring the sideways locking flag (c) (marked with an arrow) into a strictly vertical position (nose down) and hold it in this position, and with the other hand, turn the handle to a vertical position (d);
Press the upper edge of the sash (b) (in the area of the top hinge) so that the sash takes a strictly vertical position;
Turn the handle back to the horizontal position;
Release the lock lever (c) ;
The shutter should return to its normal position.

Adjusting fittings

The fittings are adjusted to bring the sash pressure to the summer/winter position, which will ensure a loose/tight fit of the sash to the frame.

Security measures

Kaleva products are equipped complete set fittings that ensure a tight fit of the sash around the entire perimeter and are easy to use.

To avoid damage to hardware components, we ask you to take the following precautions:

Do not load the sash with additional load;

Do not allow strong pressure or collision between the sash and the window slope;

Do not insert foreign objects between the frame and the sash.

Attention

Kaleva products do not have anti-burglary functions or characteristics to prevent unauthorized entry into premises by unauthorized persons.

Product care

Kaleva products are practical and won't require much effort from you to keep them clean. After all, one of the most important not only aesthetic, but also functional advantages of Kaleva products is the ultra-smooth glossy surface of the plastic profile.

This is why it is recommended to use special home window care kits for cleaning Kaleva products, which you can purchase at Kaleva offices. Care product PVC profile Provides intensive and at the same time gentle cleaning. It should be applied to the contaminated surface directly from the bottle and washed with a soft cloth using movements along the profile. To prevent the profile from losing its glossy shine, do not rub the product in a circular motion. After treatment, the surface of the profile should be wiped with a damp cloth.

The appearance of traces of contamination on the surface of the profile under the sash (on the internal rebate) is associated with the ingress of street dust through drainage holes and is not a sign of loss of product performance.

When washing windows with painted profile surfaces, use only a weak soap solution*.

Attention

Do not use to remove stains sandpaper, cleaning agents containing abrasive (scratching) elements (“Pemolux”, “Hygiene”, “Sanita”, etc.), solvents, gasoline, acetic acid, nail polish remover and other products that can damage appearance windows. *Slight coloration of the water is allowed during the first cleaning. This is not a sign of damage to the painted surface.

Glass care

Kaleva products use polished glass premium M-1, which has best characteristics evenness and transparency.

Glass in Kaleva products must be washed with water and/or neutral detergent, not containing ammonia or solvents.

The detergent is applied to the central part of the glass unit, then, using a soft cloth, dirt is removed from the entire surface using circular movements.

When using an aerosol product, it must be applied from a distance of 20–30 cm from the glass surface.

Be careful:

Guarantee

Warranty period:

The products are certified, manufactured in accordance with the requirements of GOST 30674-99 and GOST 23166-99, and are recognized as suitable and safe during operation. The warranty period for Kaleva products is 5 (five) years. With voluntary paid annual maintenance, the warranty period for Kaleva products is extended to 10 years.

Warranty period for additional products - blinds, roller blinds, mosquito nets, window sills made of FSF, laminated with plastic, is 1 (one) year.

The guarantee is valid from the moment the owner signs the work completion certificate or the delivery certificate (depending on which document is signed later). The owner has the right to make warranty claims related to defects in the Kaleva product only during the warranty period.

Conditions for warranty extension

Inspections and periodic maintenance during the warranty period must only be performed by the Kaleva Service Center where the products were purchased. When carrying out maintenance, a mark must be made on the corresponding sheets of the service book. Contacting a Kaleva Service Center for maintenance or repairs may result in your warranty claims not being satisfied.

A single case of failure to carry out maintenance or untimely maintenance is grounds for non-extension of the warranty or early termination of the extended warranty.

Maintenance

Proper maintenance will help maintain Kaleva product performance, safety and reliability. This will also help you maximize your investment in your Kaleva product.

Annual maintenance increases the warranty on Kaleva products from 5 to 10 years. To schedule a service appointment, we recommend that you contact the Kaleva Service Center in your region.

When performing maintenance, following works:

Examination technical condition products;

Adjustment of fittings;

Lubricating fittings;

Lubricating rubber seals.

Attention

The interval for recommended scheduled maintenance is determined and limited by a period of time - the owner must carry out maintenance of the product annually no later than 30 days after every 12 months of operation. The first 12 months of operation are calculated from the moment of signing the acceptance certificate for the work performed, the next 12 months of operation are calculated from the moment of the next maintenance.

How to tighten up plastic windows so as not to blow from the sash? This question interests every owner of an opening double-glazed window. Indeed, in the cold season, even a small gap between the double-glazed window and the frame leads to a loss of comfort in the house.

How does the double-glazed window sash mechanism work?

A plastic window consists of a polymer frame (sometimes with a sash), a multilayer package assembled from 2-3 glasses separated by a void (air is the best heat insulator) and a mechanism that ensures the opening and closing of the window.

The mechanism of the sash allows you to swing it open by turning it on its hinges, or tilt it back, opening it at a precisely adjusted angle. To ensure these actions, the following components are included in the double-glazed window mechanism:

Top loop - complex element, providing both rotation and tilting.
The bottom loop is a simple element that provides only rotation.
The lock is a complex unit that both locks the sash and adjusts the functionality of the upper hinge.

How the window will work - tilt or open - is decided by the constipation. When its handle (lever) is moved down, parallel to the side of the frame, the window closes tightly. Rotating the lever 90 degrees unlocks the swinging function - the window can be opened by pulling the handle towards you. Rotating the lever 180 degrees unlocks the tilt mechanism - the window will open slightly under its own weight or due to muscle force.

When do you need to adjust the window sash?

Firstly, adjustment is needed in case of errors during window installation. Insufficiently qualified craftsmen may make a mistake when checking the horizontal or vertical alignment of the glass unit, after which the sash will begin to scratch the frame. In this case, you will need a 2-3 mm adjustable gap in height and width.

Secondly, adjustment will come in handy after several years of window operation, when the seals lose their elasticity or simply wear out. The sash will be pressed against the frame, but the worn seal will no longer seal the joint. Then the millimeter adjustable clamping gap will come in handy.

Thirdly, manual adjustment gaps will be needed when the seasons change. In winter, everyone wants perfect tightness of the joints (so as not to blow), and in the summer, no one will refuse a slight draft.

Moreover, even in winter, before tightening the plastic windows, it is necessary to provide for the existence of a ventilation gap that ensures the flow of fresh air into an insulated room. Therefore, further in the text we will look at adjusting windows that blow either too much or too little.

Preparing a window for winter: how to adjust a plastic window so it doesn’t blow

If the sash scratches the frame, then in winter there is a blow from the window due to the distortion of the structure. To eliminate this drawback, you will have to do the following: slam the window and lock it with the handle. After this, grab the edge of the sash with both hands and pull it towards you, without offering much force. If it moves out of place at the bottom, then you have a loose bottom hinge. If it's at the top, you have problems with the top hinge.

After localizing the location of the displacement, you need to start eliminating the distortion. The loop at the bottom is adjustable both vertically and horizontally. The upper mechanism can be adjusted in the same way. The tool usually used is a 4mm hex wrench. Sometimes a cross-head screwdriver or a special star wrench included in the window delivery kit is used.

To adjust horizontally, open the sash and insert the key into the groove located at the bottom of the hinge. Turning clockwise brings the glass unit closer to the hinge, turning in the opposite direction moves it away.

Vertical adjustment of the lower hinge is performed differently: the window is opened slightly, tilted into the room, the key is inserted into the groove located in the end part of the curtain. Turning clockwise raises the sash, turning in the opposite direction lowers it. After completing the adjustment, you can close the window and check whether the sash moves away from the frame or not.

The hinge at the top of the window is adjusted slightly differently. To do this, you need to open the window 180 degrees and get to the adjusting screw located on the side of the sash, in the area of the top hinge. Next, insert a key into the head of the screw and turn it a quarter turn. After this, close the window and check the degree of pressing of the sash again. If necessary, the operation is repeated.

If the screw at the top hinge does not help, then it is necessary to adjust another unit, which is located in the area of the tilting mechanism plate that holds the window in an inclined position. To do this, open the sash and, holding the lock, tilt it back, gaining access to the plate at the top of the window. Next, insert a key into the head of the screw and turn it a quarter turn clockwise or in the opposite direction.

To get to the tilt mechanism plate, you need to do the following: turn the handle 90 degrees, open the window, press the lock with your finger and turn the handle up 180°. After this, the open sash will tilt towards the room, exposing a plate with an adjusting screw.

If the sash closes easily and without squeaks and does not move when closed, but there is still a draft coming from the windows, tighten the clamp of the glass unit to the frame. To do this, do the following:

Open the frame and turn the locking handle down. In this case, part of the metal pins protruding from the sash moves out of place. These parts must be marked with a felt-tip pen.
Next you need to take pliers (for smooth surfaces) or flat screwdriver(for a slot) or a hex wrench (for an internal recess) and turn the pins sequentially so that most of them move towards the seal.

Typically, to create additional clamping force, the pins are turned clockwise half a turn. Moreover, until the manipulations with all the pins that move when the handle is closed are completed, the sash should be kept open. You will be able to evaluate the results of your efforts only after completing this work. Otherwise, the window will warp on the locking elements.

Adjustment does not help - change the seals

In particular difficult cases To eliminate an unwanted draft, in addition to adjusting the sash mechanism, it is necessary to replace the seals. To do this, you need to open the window and fix the sash. Next, grab the seal and pull it towards you. With enough effort it will come out of the groove very easily.

The next stage is the installation of a new seal. It starts with cutting to size. Moreover, the old seal acts as a template, so it cannot be stretched when dismantling. After trimming new material press it into the groove and check for the absence of creases and other defects.

According to the manufacturers' recommendations, such a replacement should be done no more than once every 10 years, but the seal could be installed unevenly or damaged due to use. Typically, the main cause of damage to the seal is abuse of the sash pressure setting. Therefore, sometimes it is changed before the end of the 10-year period.

If the seal squeaks, then instead of replacing it, you should try silicone grease - it will remove the unpleasant noise. In this case, it is strictly not recommended to use machine oil.

Preparing a window for summer: how to create a light draft

Before this, we figured out how to tighten the hinges on plastic windows so that cold air does not blow from the sash. Now we have to solve another problem - to create a light draft that will blow through the stuffy room. To do this you need to do the following:

First, find the trunnions on the side surface of the sash - the moving parts of the clamping mechanism. Their details protrude above the surface more than other elements.

Secondly, inspect the trunnions and find eccentrics - special screws screwed into the trunnions with a center offset. They will give themselves away not only by their slightly uneven location, but also by the presence of marks (marks) on the screw head.

Third, turn the off-center screw in the desired direction. The standard position of the eccentric is exactly in the center of the trunnion, which gives a pressure of medium force. However, in summer we need the weakest clamp so that fresh air can enter the apartment. Therefore, we rotate the eccentric so that its smaller side faces the rubber band (seal). Typically, this is done by turning the screw counterclockwise by half or a quarter of a turn.

The described operation will have to be done with all the trunnions, setting the eccentric marks in one direction, otherwise the sash will begin to squint when locked, and its mechanism will wear out prematurely.

Please note that an unfilled service book is invalid.

Current price list for maintenance work:

Definitions

Maintenance:

Maintenance of Kaleva products means regular inspections, checks, adjustments, lubrication of fittings and rubber seals on a paid basis.

Maintenance must be performed by a Kaleva Service Center in the region where the product was purchased.

Kaleva Service Center:

A specialized division of the seller that provides warranty and post-warranty service for Kaleva products.

Ventilation of the room

Kaleva products meet the highest quality standards. They provide reliable thermal insulation and energy saving.

You can open the window for ventilation in a rotary or inclined manner, however, the hardware manufacturer recommends an inclined state for ventilation to remove loads from the hinge group.

To bring the sash into a rotating position, you need to turn the handle 90 degrees so that it takes a strictly horizontal position, and only then pull it towards you.

To bring the sash into an inclined state, you need to rotate the handle 180 degrees so that it takes a strictly vertical position, and only then pull it towards you.

Restoring the functioning of the sash

If, as a result of incorrect opening, the sash becomes warped and hangs on the bottom hinge, do not be alarmed. This is not a breakdown!

To restore normal operation of the window, perform the following operations (you may need the help of a second person):

Without closing the window, press the folded edge of the sash so that its upper corner (a) fits the hinge (see figure b) and hold it in this position (this may require the help of another person);
While holding the sash in this position, with one hand, bring the sideways locking flag (c) (marked with an arrow) into a strictly vertical position (nose down) and hold it in this position, and with the other hand, turn the handle to a vertical position (d);
Press the upper edge of the sash (b) (in the area of the top hinge) so that the sash takes a strictly vertical position;
Turn the handle back to the horizontal position;
Release the lock lever (c) ;
The shutter should return to its normal position.

Adjusting fittings

The fittings are adjusted to bring the sash pressure to the summer/winter position, which will ensure a loose/tight fit of the sash to the frame.

Security measures

Kaleva products are equipped with a full set of fittings that ensure a tight fit of the sash around the entire perimeter and are easy to use.

To avoid damage to hardware components, we ask you to take the following precautions:

Do not load the sash with additional load;

Do not allow strong pressure or collision between the sash and the window slope;

Do not insert foreign objects between the frame and the sash.

Attention

Kaleva products do not have anti-burglary functions or characteristics to prevent unauthorized entry into premises by unauthorized persons.

Product care

That is why it is recommended to use special home window care kits for cleaning Kaleva products, which you can purchase at Kaleva offices. PVC profile care product provides intensive and at the same time gentle cleaning. It should be applied to the contaminated surface directly from the bottle and washed with a soft cloth using movements along the profile. To prevent the profile from losing its glossy shine, do not rub the product in a circular motion. After treatment, the surface of the profile should be wiped with a damp cloth.

The appearance of traces of contamination on the surface of the profile under the sash (on the internal rebate) is associated with the entry of street dust through the drainage holes and is not a sign of loss of performance of the product.

When washing windows with painted profile surfaces, use only a weak soap solution*.

Attention

Do not use sandpaper, cleaning agents containing abrasive (scratching) elements (Pemolux, Hygiene, Sanita, etc.), solvents, gasoline, acetic acid, nail polish remover and other products to remove dirt. , which can damage the appearance of the window. *Slight coloration of the water is allowed during the first cleaning. This is not a sign of damage to the painted surface.

Glass care

Kaleva products use polished glass of the highest grade M-1, which has the best characteristics of evenness and transparency.

Glass in Kaleva products must be washed with water and/or a neutral detergent that does not contain ammonia or solvents.

The detergent is applied to the central part of the glass unit, then, using a soft cloth, dirt is removed from the entire surface using circular movements.

When using an aerosol product, it must be applied from a distance of 20–30 cm from the glass surface.

Be careful:

Guarantee

Warranty period:

The warranty period for additional products - blinds, blinds, mosquito nets, window sills made of FSF, laminated with plastic, is 1 (one) year.

Conditions for warranty extension

A single case of failure to carry out maintenance or untimely maintenance is grounds for non-extension of the warranty or early termination of the extended warranty.

Maintenance

Proper maintenance will help maintain Kaleva product performance, safety and reliability. This will also help you maximize your investment in your Kaleva product.

Annual maintenance increases the warranty on Kaleva products from 5 to 10 years. To schedule a service appointment, we recommend that you contact the Kaleva Service Center in your region.

During maintenance, the following work is performed:

Checking the technical condition of the product;

Adjustment of fittings;

Lubricating fittings;

Lubricating rubber seals.

Attention

A plastic window, even the highest quality and correctly installed, requires periodic maintenance. It can last for several years without any problems, but over time it may feel friction when opening or closing. The second problem is that there is air blowing from under the seal, and the third is that the handle turns with force. All these breakdowns are not complicated and can be easily fixed, and it is not at all necessary to call a specialist: adjusting plastic windows yourself is a matter of minutes. All you need to do is tighten or loosen a few screws. The main thing is to know where and how. More on this in photo and video format.

Winter and summer mode

Most often, plastic windows need to be adjusted for the new season: in winter, complete tightness is desirable, and in summer, you can let in a little fresh air. This is achieved by adjusting the sash pressure density. It's easy to do it yourself. Once you figure it out, you’ll be surprised how simple everything is...

The window sash is pressed to the frame using pins. These are movable metal protrusions on the side surface of the sash. When the handle is turned, they move behind the mating metal plates mounted on the frame. In order to be able to adjust the tightness of the fit of the sash and frame, they have an eccentric - either they themselves are made of an oval shape, or in the center of the round protrusion there is an adjustment with an offset center. By changing the position of the trunnions (see photo), you change the degree of pressure, that is, eliminate the draft from under the sash.

As you can see, the shapes of the locking protrusions can be different. To adjust them can be used different instruments. If your window has eccentrics like those in the picture on the left - oval-shaped protrusions - change their position using pliers: clamp it and turn it in the desired direction.

If the locking tab is round, as in the picture on the left, it can be slotted for a screwdriver or hex key. After examining them, you will easily understand which tool you need: a regular screwdriver or a No. 4 hexagon. Insert a key or screwdriver into the slot and also turn it to the desired position.

Place all the protrusions in the same position. Please note that they are not only on one side of the sash - the outer one, but also on the inner side (at least one, but there is one), and can also be at the top and bottom. Set all the existing locking lugs in the same position, otherwise the frame will warp and there will be blowing from under it.

When adjusting the fittings of plastic windows, remember that weak pressure corresponds to summer mode closing plastic windows, standard or strong - for winter. If preventive work carry out in winter, first set it to the standard position and check if there is airflow. Immediately pinch the rubber bands new PVC windows are not recommended. In this position, the rubber seal installed around the perimeter is strongly pressed. Because of this, over time it loses elasticity. A normal seal has a 15-year warranty, but still... If the pressure is immediately set to maximum, the rubber will deteriorate faster. As a result, once again setting the winter position on the plastic windows, you will find that it is still blowing from under the sash, and the rubber is all cracked. This means it's time to change the seal. This is also not very difficult, but it takes more time, and you still need to buy tires.

So: the winter and summer positions of plastic windows are set by changing the position of the locking lugs - trunnions. Everything is explained in detail in the video below. After viewing, adjusting plastic windows yourself will finally cease to be a problem.

How to adjust a window so it doesn't blow

Sometimes, plastic windows, even after moving the trunnions to a position of strong pressure, are not airtight - there is a blow from under the sash and replacing the rubber does not help. This usually happens when the house shrinks. In this case, they say that the window sags. When this happens, contact between the locking lug and the strike plate is lost. When you turn the handle, the protrusion-trunnion should go behind the plate, pressing the sash. If this does not happen and drafts occur, heat is blown out of the room.

Where are the trunnions (pressing lugs) usually located?

When a plastic window sag, the adjustment is different: you need to move the sash so that those protrusions that do not reach the plates catch on them.

First you need to decide which of the trunnions do not reach the locking plates. This is done mechanically. First, inspect the sash, remember where the protrusions are. Close the window. Grasp the sash frame where the trunnions are installed and pull it towards you.

If there is contact, the frame remains motionless, if not, it moves. So you check in which places there is no contact and determine in which direction the sash needs to be moved. This is done by adjusting the lower and upper loops.

Bottom Hinge Adjustment

If the PVC window somewhere below does not close, we will move the sash using the lower hinge. There are two adjustments: one in the horizontal plane - moves closer to the hinge or further from it, and the second - in the vertical - raises or lowers the sash a couple of millimeters.

To move the lower part of the sash closer or further to the hinge, it is opened. At the bottom of the sang there is an adjustment hole for a hex key (sometimes for an asterisk).

A hexagon is inserted into it, turning it clockwise brings the lower corner closer to the loop, and turning it counterclockwise moves it away. Move the sash a little and try to close/open it. Once the result is achieved, stop. If the resource is turned all the way, but there is no result, return everything to starting position: This is not the right adjustment.

This screw can be used to correct the situation if, when closing the window, the sash touches the frame at the bottom. By bringing it a little closer to the loop, you will eliminate this problem.

There is a second adjustment screw on the bottom hinge. To get to it, you need to place the sash for ventilation and remove the decorative trim. It can be easily removed, you just need to pull the bottom edge towards you a little (1-2 mm) and pull it up. After removing the protective cap, you will see a recess in the upper part. A 4 mm hexagon is inserted into it. Turning it clockwise raises the sash slightly, turning it counterclockwise lowers it.

We talk in detail about how to remove the decorative cover on the hinge, how and how to adjust the bottom hinge on a PVC window in the following video.

Adjusting the top hinge

If the top corner of a plastic window does not close, you need to move it. To do this, open the window at least 90°. You can do less, but it will be inconvenient to work. There is a hinge at the top of the sash. It differs in design from the bottom one, but it also has a hole for a hexagon.

The adjustment screw is on the side. By rotating it, we move the sash further from the hinge (if the trunnions farthest from the hinge do not close) or closer to the hinge. One thing - there must be a gap of several millimeters between the sash and the hinge: it is necessary for the tilt and turn mechanism to fit there. Therefore, turn the key half a turn and check how the window opens/closes.

Sometimes this adjustment does not help. Then it is required press the top corner against the frame. There is another screw for this - on the tilt and turn mechanism. To have access to this screw, you will have to open the window in two positions at once. To do this, open the sash and press the lock. It usually comes in two designs - in the form of a locking loop or a tongue (see photo below).

The blocker is retracted all the way, holding it, turn the handle to ventilate, pull the upper edge of the sash slightly towards you, open swivel mechanism. A device that holds the sash open. On one of the plates there is a protrusion for the same hex key. By turning it, you can adjust the tightness of the upper corner of the sash. It is necessary if the upper corner of the plastic window does not close.

You can watch the video again to see how to adjust plastic windows yourself. Explanations to the point, accessible and without unnecessary words.

The plastic window does not close

Sometimes the geometry of the window opening changes so much that even moving the sash to the maximum, we do not get the desired result: the plastic window does not close. What to do in this case? If there is an adjustment on the mating part, as in options a and b in the photo, try to get by with a little damage - tighten it further here. The principle is the same: insert the hex key and rotate it clockwise, pushing it to the maximum.

If a few millimeters are missing not in depth, but sideways, then will have to be installed under the mating part of the lining. They are cut from a piece of white plastic. The maximum thickness is 3-4 mm. First, unscrew the screws and remove the stops. Two gaskets are cut out: one is installed from the bottom, the second from the side. As a result, the stop moves 3 mm deeper into the sash.

Installed first on right place linings, on them there is a stop, which is screwed with a self-tapping screw. Protruding pieces of plastic are cut off sharp knife. Check whether the window closes or not.

If this does not help, there is another way: move the sash frame. It is quite flexible and can be moved about 5mm. The procedure is as follows:

If you look closely, you can see that the frame is slightly curved. The main thing is that the window now closes. In 99% of cases this is enough. If you are unlucky and all these tricks do not produce results, you need to remove the slopes and also bend the frame.

You can watch all the steps described above in the video.

Adjusting and replacing handles

A fairly common problem: the handle is difficult to turn. If the problem is not corrected in time, due to excessive efforts it breaks, leaving a short stump with which you definitely can’t do anything.

First, how to make the handle close again easily. Locking mechanisms First of all, you need to clean and lubricate. First, accumulated dust and dirt are removed, wiped dry, then all moving parts are lubricated. You need to use pure oils, without alkalis and acids. Best option— engine oil, you can use any analogue or modern remedy from a can.

Having lubricated all the rubbing and moving parts, open/close the sash several times and turn it on its hinges. Everything should move smoothly, without jerking.

If there are problems now, most likely during the process of adjustments or changes in the geometry of the window, the blocker has shifted. It should fit easily into the mating part and press tightly against the frame. Then the handle turns easily. Move the sash and try again.

Now about how to change the handle. The fastener on which it is held is hidden under a decorative overlay. If you look closely, you will see that there is a thin lid. You grab it with your fingers or pry it with your nails, pull it slightly toward you and turn it to one side. Two bolts open. They are unscrewed, the handle is removed, and a new one is put in its place.

We looked at the most common problems and how to fix them. Now it’s not a problem for you not only to adjust plastic windows, you can also do it yourself minor repairs. You can also carry out maintenance yourself (lubrication once a year).

Pay attention! All clients of our company in the sales office can receive free service book. This document is required to be issued upon conclusion of the contract. The service book serves as instructions for the user on the operation of all Kaleva products, in addition, it is the main document for marking the completion of paid annual maintenance to extend the product warranty to 10 years.

The service book must be filled out by the manager in our sales office. After all installation and finishing work has been completed, the head of the installation team must enter the contract number and the date of acceptance of the work performed in the book. A similar mark is also required when carrying out maintenance work on your windows.

Please note that an unfilled service book is invalid.

Cost of maintenance work

Departure in Moscow and Moscow Region (with lubrication of fittings and sealing rubber):

1 product, regardless of the number of sashes - 430 rubles.

from 7 products(fixed cost) - 3,500 rub.

Definitions

Maintenance: Maintenance of Kaleva products involves regular inspection, testing and adjustment, as well as paid services for lubrication of fittings and rubber seals. Maintenance can be carried out by contacting the Kaleva Service Center.

Service center: Special unit our company, which provides warranty and post-warranty service for all products we produce.

Ventilation of premises

All of our company's plastic products are different high quality and reliability, provide excellent thermal insulation and energy savings.

At high humidity In the room, vapor condensation occurs on the surface of the glass - in such cases the room must be ventilated. How often and for how long to ventilate the room depends on your personal preferences, weather conditions and season, as well as the number of guests.

In order to ventilate the room, you can open the window by turning or tilting it. Interestingly, for ventilation, hardware manufacturers advise using an inclined window to reduce the load on the hinges.

In order to bring the sash into a rotating position, you need to turn the window handle 90 degrees, so that it is in a strictly horizontal position, after which you need to pull it towards you.

In order to bring the sash into an inclined state, you need to rotate the window handle 180 degrees, so that it takes a strictly vertical position, after which you need to pull it towards you.

Restoring the functioning of the sash

It happens that if the door is opened incorrectly, it may warp and hang on the bottom hinge. Don't be scared - it's not a breakdown!

In order to restore the normal functioning of your window, you need to perform the steps described below, if necessary, you can involve a second person:

1. Without closing the window, press the folded edge of the sash so that its upper corner (a) approaches the hinge (see figure below) and hold it in this position, if necessary, use the help of a second person;

2. Continuing to hold the sash in this position, with one hand you need to bring the blocker flag (c) looking to the side (it is marked with an arrow) into a strictly vertical position (nose down) and hold it in this position, and with the other hand you need to turn the window handle to a vertical position (d);

3. Press the upper edge of the sash (b) in the area of the top hinge so that the sash is in a strictly vertical position;

4. Then you need to turn the handle back to the horizontal position;

5. Now you need to release the lock lever (c);

6. After all these operations, the sash will return to its normal position.

Adjusting fittings

Adjusting the fittings is necessary in order to bring the window sash clamp to a summer or winter position, ensuring a loose or, conversely, tight fit of the sash to the frame.

Security measures

We equip all our company's products with a full set of fittings, which ensures a tight fit of the sash around the entire perimeter of the frame and ease of use.

To prevent damage to any hardware components, follow the precautions described below:

Do not load the window sash with additional loads
Do not allow strong pressure or impact of the sash against the window slope
Do not insert foreign objects between the sash and frame

Care of PVC products

Kaleva windows or doors are not required to support special efforts and a lot of time. This is possible due to the fact that all plastic products we install have an ultra-smooth surface. glossy surface profile, which is one of their main advantages.

To wash plastic windows and doors, we recommend using special care kits plastic products(they can be purchased at our office). This set includes special remedy for the care of PVC profiles, which provides intensive and gentle cleaning at the same time. This product should be applied to the contaminated surface of the profile directly from the bottle and wiped along the profile with a soft cloth. To prevent the profile from losing its glossy shine, do not rub the product in a circular motion under any circumstances. After this treatment, you need to wipe the surface of the profile with a damp cloth.

If street dust enters through the drainage holes, you may notice the appearance of traces of contamination on the surface of the profile under the sash (on the internal rebate), however, this is not a sign of loss of performance properties of the product.

Painted profile surfaces should only be washed with a mild soap solution*.

Attention!

To remove dirt, under no circumstances should you use sandpaper, cleaning agents that may contain abrasive (scratching) particles (for example, Pemolux, Hygiene, etc.), solvents, nail polish remover, gasoline, acetic acid , and any other means that may harm the appearance of the product.
*During the first cleaning, there may be slight discoloration of the water, which is not a sign of damage to the painted surface.

Glass care

Kaleva products use polished glass of the highest grade M-1, which has the best characteristics of evenness and transparency.

Glass in Kaleva products must be washed with water and/or a neutral detergent that does not contain ammonia or solvents.

The detergent is applied to the central part of the glass unit, then, using a soft cloth, dirt is removed from the entire surface using circular movements.

When using an aerosol product, it must be applied from a distance of 20–30 cm from the glass surface.

Be careful: When spraying an aerosol, keep the can away from your eyes! If the aerosol product gets into your eyes, immediately rinse your eyes with water and consult a doctor!

Guarantee

Warranty period:

The warranty period for additional products - blinds, blinds, mosquito nets, window sills made of FSF, laminated with plastic, is 1 (one) year.

Warranty extension conditions:

A single case of failure to carry out maintenance or untimely maintenance is grounds for non-extension of the warranty or early termination of the extended warranty.

Maintenance

Proper maintenance will help maintain Kaleva product performance, safety and reliability. This will also help you maximize your investment in your Kaleva product.

Annual maintenance increases the warranty on Kaleva products from 5 to 10 years. To schedule a service appointment, we recommend that you contact the Kaleva Service Center in your region.

During maintenance, the following work is performed:

Checking the technical condition of the product
Adjusting fittings
Lubricating hardware
Lubricating rubber seals

Attention
The interval for recommended scheduled maintenance is determined and limited by a period of time - the owner must carry out maintenance of the product annually no later than 30 days after every 12 months of operation. The first 12 months of operation are calculated from the moment of signing the acceptance certificate for the work performed, the next 12 months of operation are calculated from the moment of the next maintenance.